ITIL® 4 Essentials : Your essential guide for the ITIL® 4 Foundation exam and beyond

ITIL® 4 Essentials : Your essential guide for the ITIL® 4 Foundation exam and beyond

Claire Agutter

Språken
FörlagPackt Publishing
ISBN9781806389087
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The ITIL® 4 Essentials guide offers a comprehensive introduction to IT service management, focusing on ITIL® 4 practices and principles. Readers gain an understanding of the four dimensions of service management—organizations, people, information, technology, partners, and suppliers—which are key to

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