Talking, Listening, & Writing for Success : The Not-so-Secret Keys
(Reklamlänk)
About the book: Dr. Massen asks the readers of this book how they go about communicating in their daily lives: do they find themselves puzzled by how to talk with others on and off the job? Do they find that being asked to speak in front of a group brings horrors and nightmares of “Oh gosh, how can