Summary: The Best Service Is No Service : Review and Analysis of Price and Jaffe's Book
(Reklamlänk)
The must-read summary of Bill Price and David Jaffe's book: "The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy & Control Costs". This complete summary of the ideas from Bill Price and David Jaffe's book "The Best Service Is No Service" shows that
