Summary of William Ury's Getting Past No

Get the Summary of William Ury's Getting Past No in 20 minutes. Please note: This is a summary & not the original book. Original book introduction: In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!