Summary: Loyalty Rules! : Review and Analysis of Reichheld's Book

Summary: Loyalty Rules! : Review and Analysis of Reichheld's Book

BusinessNews Publishing

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FörlagBusiness Book Summaries

ISBN9782511021156

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The must-read summary of Frederick Reichheld's book: "Loyalty Rules! How Today's Leaders Build Lasting Relationships". This complete summary of the ideas from Frederick Reichheld's book "Loyalty Rules!" shows how there is a direct relationship between loyalty and profitability. The greater the loya

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