Influencing Pocketbook

Influencing Pocketbook

Richard Storey

Språken
FörlagManagement Pocketbooks
ISBN9781908284464

Influencing skills are at the heart of all successful communication. The Influencing Pocketbook examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision. The new 2nd edition of this pocketbook lists five easy