A Practical Guide to Service Management : Insights from industry experts for uncovering, implementing, and improving service management practices

A Practical Guide to Service Management : Insights from industry experts for uncovering, implementing, and improving service management practices

Lawrence J. "Butch" Sheets, Keith D. Sutherland

Språken
FörlagPackt Publishing
ISBN9781804614242

Many organizations struggle to find practical guidance that can help them to not only understand but also apply service management best practices. Packed with expert guidance and comprehensive coverage of the essential frameworks, methods, and techniques, this book will enable you to elevate your or